Terms & Conditions

By placing an order request utilizing this help you are tolerating these Terms and Conditions. If it's not too much trouble, read these Terms and Conditions prior to placing an order.

By finishing and presenting an electronic request structure, you are making a proposal to buy merchandise which, whenever acknowledged by us, will bring about an authoritative agreement. If it's not too much trouble, note requests might be dispatched once we have authorization from your installment card guarantor. We won't be responsible if there is a deferral, and we won't acknowledge your request if installment isn't approved.

Certain means should be followed for an agreement to be shaped, as depicted beneath. After you have submitted your request.

If there should be an occurrence of things where you pay promptly, you will get an affirmation email from us, straightaway. This will be our last request affirmation email which implies we officially acknowledge your request, and are obliged to finish the agreement.

If there should arise an occurrence of gems which can be requested simply by request, we will send an email quickly, to affirm which merchandise you have requested for and send you the subtleties you had mentioned for as well. When we get your affirmation email to make the adornments, we will send you the proper request affirmation email, which implies we are obliged to finish the agreement.


We won't acknowledge your request if:

  • Your Payment isn't approved.
  • There is a blunder on our site with respect to the cost or different subtleties of the merchandise.
  • You have dropped it as per the directions given in our Cancellation Policy.
  • We claim all authority to reject any order request.
  • We make every attempt to ensure the online catalogue is accurate and complete. The size of the actual diamond may differ from the one in photographs.
  • JCS Jewel Creations, we make every attempt to ensure that our online catalogue is as accurate and complete as possible. In order to give you the opportunity to view our products in full detail, some products may appear bigger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary accordingly.
  • Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. In compliance with industry standards, JCS Jewel Creations states that carat total weight in all purchases may vary 0.05 carats from stated weight. For diamond jewellery set with multiple diamonds, we provide the minimum total carat weight for the piece. Color and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated.

CHANGES TO TERMS & CONDITIONS:

  • We reserve the right to change these Terms & Conditions for buying goods online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying goods online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying goods online, You may opt out from placing any further orders.
  • These Terms & Conditions for buying goods online are governed by the law of India and you and we agree to use Chennai jurisdiction if there is any dispute between us.
  • If any part of these Terms & Conditions for buying goods online is found to be invalid by law, the rest of them remain valid and enforceable.

    Cancellation Policy

    Orders may be canceled only within 7 days of order confirmation. To cancel an order you have already booked, send an email with the Order Id in the subject line ex : JCS Order Cancellation.

    After the cancellation is confirmed, you will be refunded after deducting 3% - 5% from the total amount, to the same card which was used for the payment from 7 to 15 working days.

    Orders cannot be canceled if the status of the order is 'Dispatched' within 7 days. The customer agrees not to dispute the decision made by JCS Jewel Creations and accept Jewel Creations decision regarding the cancellation.

    PRICING AND PAYMENT:

    Prices throughout the website are quoted in Indian Rupees (INR) and payment can only be accepted in Indian Rupees.

    While we make every effort to ensure that the goods shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If goods you have ordered are unavailable, you will be notified as soon as possible.

    Your payment card will be debited for your order on the day we send you the formal order confirmation.

    INSURED SHIPPING:

    JCS Jewel Creations  offers you FREE shipping on every order within India. Your product will be delivered safely packed and fully insured without any additional charges. You can track your order at every step until it is delivered at your doorstep. We ensure that every vital step is taken before, during and after delivery of the product.

    We understand your fears of spending or buying products online. Hence we also keep track of your order until it reaches you safely.

    ORDERS TO BE SHIPPED WITHIN INDIA:

    • On adding the product to your Shopping bag, the order details are displayed for your confirmation. Click the Checkout button to complete the Billing and Shipping details. Once this is done, the overall final price including Shipping is displayed.
    • On the Confirm order screen, click on the Checkout button. You will be directed to the Payment method screen. Select the suitable option and you are taken to the Payment Gateway page where you can complete your purchase.
    • JCS Jewel Creations  will ship the product within the specified delivery time.
    • In case of a priority shipping requested, there will be an additional charge which will be disclosed to you on request, based on the Punycode/Zipcode.

      ORDERS TO BE SHIPPED OUTSIDE INDIA:

      • On adding the product to your Shopping bag, the order details are displayed for your confirmation.
      • Based on your destination, our system offers the best suited logistics partner to deliver your order.
      • We ship our products through reputed couriers only
      • The final cart value does not include local taxes & levies.
      • Click the Pay Now button to pay online and complete the purchase.
      • JCS Jewel Creations  will ship the product within the specified delivery time.
      • In case orders not delivered as specified for reasons beyond JCS's control, JCS Jewel Creations is not liable for such situation and JCS Jewel Creations can assure every effort will be taken for speedy delivery.
      • While paying for order, please ensure correct shipping address. Receipt/Bill will be raised in the name of sender with given shipping address. Change in address after making receipt is not possible. Therefore, request to change in shipping address will not be entertained.