Orders may be canceled only within 7 days of order confirmation. To cancel an order you have already booked, send an email with the Order Id in the subject line ex : JCS Order Cancellation.
After the cancellation is confirmed, you will be refunded after deducting 3% - 5% from the total amount, to the same card which was used for the payment from 7 to 15 working days.
Orders cannot be canceled if the status of the order is 'Dispatched' within 7 days. The customer agrees not to dispute the decision made by JCS Jewel Creations and accept Jewel Creations decision regarding the cancellation.